2 For the purpose of the DPA and GDPR we are the data controller and any enquiry regarding the collection or processing of your data should be addressed to Lorraine Gibson at our address Pera Business Park, Nottingham Road, Melton Mowbray, Leicestershire, LE13 0PB.
3 By using the Website you consent to this policy. We are registered with the Information Commissioner’s Office for this purpose.
Information we collect
4 We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We may collect the following information:
4.1 name and job title
4.2 contact information including email address
4.3 demographic information such as preferences and interests
4.4 other information relevant to customer surveys and/or offers
5 We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from May 2018
Use of your information
6 We may hold and process personal data that you provide to us in accordance with the DPA and GDPR.
7 The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:
7.1 To notify you about any changes to our website, such as improvements or service/product changes, that may affect our service;
7.2 Where you have consented to receive such information, to provide information on other parties’ products or services that we feel may be of interest to you;
7.3 Where you have consented to receive our e-newsletters, from time to time to provide that to you.
What we do with the information we gather
8 We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping
- We may use the information to improve our products and services
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
- From time to time we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interest
Disclosure of your information
9 We may disclose your information to regulatory bodies to enable us to comply with the law and to assist fraud protection and minimise credit risk.
10 If you do not want us to use your data for our use, you will have the opportunity to withhold your consent to this when you provide your details to us on the form on which we collect your data, or you can do so by writing to us at the address detailed in clause 2, or sending us an email to Lorraine.email@example.com at any time.
Controlling the use of your data
11 If you have given us consent to use your data for a particular purpose you can revoke or vary that consent at any time. If you do not want us to use your data or want to vary the consent that you have provided you can write to us at the address detailed in clause 2 or email us at Lorraine.firstname.lastname@example.org at any time.
Where we store and transfer your data
12 As part of the services offered to you, for example through our website, the information you provide to us may be transferred to and stored in countries outside of the European Economic Area (EEA) as we use remote website server hosts to provide the website and some aspects of our service, which may be based outside of the EEA, or use servers based outside of the EEA this is generally the nature of data stored in “the Cloud”. It may also be processed by staff operating outside the EEA who work for one of our suppliers, e.g. our website server host, or work for us when temporarily outside of the EEA.
13 The transmission of information via the internet or mail is not completely secure. Although we will endeavour to protect your personal data, we cannot guarantee the security of data while you are transmitting it to our site; any such transmission is at your risk. Once we have received your personal data we will use strict procedures and security features to try and prevent unauthorised access.
15 We do not use or disclose sensitive personal data, such as race, religion, or political affiliations, without your explicit consent.
16 Otherwise, we will process, disclose or share your personal data only if required to do so by law or in the good faith belief that such action is necessary to comply with legal requirements or legal process served on us or the website.
17 You have the right to opt out of our processing your personal data for marketing purposes by contacting us at Lorraine.email@example.com.
18 We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Third party links
19 You might find links to third party websites on our website. These websites should have their own privacy policies, which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.
21 The DPA and GDPR give you the right to access information held about you by us. Please write to us or contact us by email if you wish to request confirmation of what personal information we hold relating to you. You can write to us at the address detailed in clause 2, above, or by email to Lorraine.firstname.lastname@example.org. There is no charge for requesting that we provide you with details of the personal data that we hold. We will provide this information within one month of your requesting the data.
22 You have the right to change the permissions that you have given us in relation to how we may use your data. You also have the right to request that we cease using your data or that we delete all personal data records that we hold relating to you. You can exercise these rights at any time by writing to us at the address detailed in clause 2, above, or by email to Lorraine.email@example.com.
Changes to this policy
23 We may update these policies to reflect changes to the website and customer feedback. Please regularly review these policies to be informed of how we are protecting your personal data.